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2027 Open Enrollment

What Research Associates Need to Know

Open Enrollment for the 2027 plan year runs November 1 through December 5, 2026. All changes must be submitted by December 5. There are no exceptions after that date. 2027 benefits start January 1, 2027.

How to complete Open Enrollment

  1. Log in to your Employee Wellness Hub (EWH).
  2. Upload your I-9, W-4 and a photo ID first, if you haven't already. As a LifeX employee, your employment documents must be complete before you can finish Open Enrollment.
  3. Go to the Open Enrollment section and click “start here.”
  4. Choose your medical plan, plus any dental, vision or life coverage for yourself and your dependents.
  5. Review, sign and submit. You have 72 hours after you submit to make changes. After that, your elections are locked for 2027.

What if I don't make any changes?

Your current medical plan will automatically renew for 2027 into the next lowest deductible plan with the same network, effective January 1, 2027. Dental, vision and life coverage do not renew automatically, so log in to add them. Please note that the VL 250 plan will no longer be available after December 31, 2026.

What's new for 2027

  • New dental, vision and life options: Humana dental and vision, plus supplemental life coverage.
  • Networks: the PHCS PPO network in all enrollment states except New York and New Jersey, and the MagnaCare network in New York and New Jersey.
  • Talon Health, a new program that shows cost-effective care options before you receive services, with rewards for choosing high-value providers.
  • Your EWH shows the differences between your 2026 and 2027 plans.
  • Dependents age 26 and older age off their parent's plan and are no longer eligible as dependents. They could become LifeX employees (Research Associates) themselves.

After you enroll

You will receive a confirmation email from support@kmg-services.com in early December. Your new monthly amount for any plan changes will be billed in mid-December. After Open Enrollment, changes are allowed only if you have a Qualifying Life Event, such as marriage, divorce, birth or adoption.

Need help?

For help logging in to your EWH, email help@lifexresearch.com. For questions about your 2027 options, contact your certified recruiter. Smart Insurance Strategies: call 704-940-6654, text 704-360-0462, email team@smartinsurancestrategies.com or book a call at calendly.com/smartinsurancestrategies.

LifeX Research is not an insurance company. This content is published by an independent recruiter, not by LifeX Research.

Is LifeX Insurance?

How the LifeX Employer-Sponsored Plan Works

Why LifeX is a health data and research organization, and how Research Associates access employee health benefits.

It is one of the most common questions about LifeX Research. The short answer: no. LifeX Research Corporation is a health data and research organization, not an insurance company. This post explains how the role and the benefits fit together.

What LifeX Research is

LifeX collects and analyzes health data to advance longevity, healthy aging and overall wellness for everyone. Its mission is to improve health and reduce healthcare costs for the American workforce by proactively addressing conditions that lower quality of life.

Research Associates are employees, not customers

Research Associates are part-time W-2 employees of LifeX Research who voluntarily take part in health data collection activities, such as surveys, wellness videos, quizzes and logging vitals. Activities are completed when requested in the Employee Wellness Hub (EWH), a secure, personal online portal. Most take 15 minutes or less, and Research Associates earn $40 per hour for the time spent.

How the benefits work

Research Associates who qualify for employment can enroll in the LifeX employee health benefit plan. The plan is:

  • An ERISA-governed, self-funded employee health benefit plan, not an insurance product
  • Governed by federal law (ERISA) rather than state insurance rules
  • Administered by TPA Exchange, the plan administrator, which handles claims and benefits
  • Available only through employment with LifeX Research

Networks for the 2027 plan year

  • PHCS PPO: the in-network option in every state except New York and New Jersey
  • MagnaCare PPO: the only in-network option in New York and New Jersey

Always confirm with a provider's office that they accept the network shown on your ID card before scheduling care.

What every plan includes

  • Preventive care paid at 100% of the allowable amount in-network
  • 24/7 telemedicine through OurLiveDoc
  • Prescription benefits
  • Humana dental and vision, available to add at enrollment

Your data is never sold

Individual health data is never sold. LifeX shares only population-level, anonymized insights with Research Partners, the external organizations that collaborate on LifeX research.

Quick answers

Is LifeX an insurance company?

No. LifeX Research Corporation is a health data and research organization.


Is the plan health insurance?

No. It is an ERISA-governed, self-funded employee health benefit plan, available through employment.


Who processes claims?

TPA Exchange, the plan administrator. LifeX Research does not process claims or provide medical advice.


Does everyone qualify?

No. Benefits are available to Research Associates who qualify for employment. Every application is reviewed.

For full plan details, coverages and exclusions, refer to your plan documents and Summary of Benefits and Coverage (SBC). Questions? Contact your certified recruiter.

Contact Us

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Have questions? We're here to help.

Call us at 704-940-6654, email team@smartinsurancestrategies.com, or book a free call at calendly.com/smartinsurancestrategies. Smart Insurance Strategies is always here to educate and assist.

Helpful reading: Health Insurance Glossary · Self-Employed or 1099? Your Health Coverage Options · Missed Open Enrollment? What a Qualifying Life Event Means

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